FAQ
Welcome to the FAQ page of S&D Luxury Spa Candles. Here, we aim to provide you with essential information about our shipping policy and product turnaround time to ensure a seamless shopping experience.
Shipping Policy
Our standard turnaround time for shipping is 3 to 5 days, depending on the quantity of products ordered. We strive to deliver your items promptly and securely to your doorstep.
Refund Policy
If you wish to return any item, please contact us at sdluxuryspacandles@gmail.com. inform us of the reason for the return, take a photo. We will then decide to give refund. We are dedicated to ensuring customer satisfaction and will assist you with any refund inquiries
Customer Support
For any further questions or assistance, feel free to reach out to our customer support team @ sdluxuryspacandles@gmail.com. Response time is within 24 hours. Your satisfaction is our top priority, and we are here to address any concerns you may have.
Privacy Policy
We respect your privacy and ensure that your personal information is protected. Your data is securely stored and used only for order processing and communication purposes. Your trust is important to us, and we prioritize the confidentiality and security of your information.
Contact Us Today
Have any questions or concerns? Reach out to us for more information.